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Equinox EV Pedestrian Alert Sound Too Quiet
medium How serious is it? About this label
A vehicle that does not make enough sound may mean pedestrians do not notice it approaching, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V639000 |
|---|---|
| Reported to NHTSA | Sep 25, 2025 |
| Manufacturer | General Motors, LLC |
| Part affected | Forward Collision Avoidance: Warnings:external/pedestrian Alert |
| Vehicles covered | 1 model/year combination, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
General Motors is recalling certain Chevrolet Equinox EV vehicles because the pedestrian alert sound system may not produce enough of a change in volume between when the vehicle is stopped and when it is moving at low speeds. This sound is meant to let people outside the vehicle know it is there. Because the volume does not change enough, the vehicle does not meet the federal minimum sound requirements for hybrid and electric vehicles.
What you should do
2. Contact a Chevrolet dealer, or call Chevrolet customer service at 1-800-222-1020, for the body control module software update, available at a dealer or as an over-the-air update.
3. The update is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V639000. More in how recalls work.
Affected vehicles (1)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
Other Chevrolet Equinox EV recalls
- Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
- Dec 18, 2025Chevrolet Equinox EV Pedestrian Alert Sound Issuemedium
- Oct 16, 2025Cadillac Optiq, Equinox EV Tire Tread Detachmenthigh
- Jan 16, 2025Chevrolet Equinox EV Cruise Control May Not Brakemedium
- Dec 12, 2024Chevy Equinox EV Pedestrian Warning Sound Too Quietmedium
- Oct 2, 2024Chevrolet Blazer, Equinox EV Door Striker Failurehigh
Official notice
- Component
- FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Summary
- General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Safety risk
- A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
- Remedy
- The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.