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Chevy Equinox EV Pedestrian Warning Sound Too Quiet
medium How serious is it? About this label
Pedestrians may not hear the vehicle coming, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V925000 |
|---|---|
| Reported to NHTSA | Dec 12, 2024 |
| Manufacturer | General Motors, LLC |
| Part affected | Electrical System:body Control Module/bcm |
| Vehicles covered | 1 model/year combination, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some 2025 Chevrolet Equinox EV vehicles, the software that controls the pedestrian alert sound system may be incorrect, and the vehicle may not produce the alert sound at a loud enough volume. This system is meant to make noise so that people walking nearby can hear the vehicle approaching. Dealers will update the body control module software to fix the issue, free of charge.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V925000. More in how recalls work.
Affected vehicles (1)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
The bigger picture
- Chevrolet Electrical Recalls Include Bolt Battery Fires and Power Loss · all 14 Chevrolet recalls in this area
Other Chevrolet Equinox EV recalls
- Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
- Dec 18, 2025Chevrolet Equinox EV Pedestrian Alert Sound Issuemedium
- Oct 16, 2025Cadillac Optiq, Equinox EV Tire Tread Detachmenthigh
- Sep 25, 2025Equinox EV Pedestrian Alert Sound Too Quietmedium
- Jan 16, 2025Chevrolet Equinox EV Cruise Control May Not Brakemedium
- Oct 2, 2024Chevrolet Blazer, Equinox EV Door Striker Failurehigh
Official notice
- Component
- ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
- Summary
- General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Safety risk
- A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
- Remedy
- Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.