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Chevrolet Equinox EV Pedestrian Alert Sound Issue
medium How serious is it? About this label
A vehicle that doesn't produce enough sound change may fail to alert pedestrians that it's moving, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V878000 |
|---|---|
| Reported to NHTSA | Dec 18, 2025 |
| Manufacturer | General Motors, LLC |
| Part affected | Back Over Prevention:warnings:external/pedestrian Alert |
| Vehicles covered | 1 model/year combination, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
These electric Equinox vehicles are supposed to make a sound that gets noticeably louder when the vehicle starts moving from a stop, so pedestrians can tell it's no longer parked. In some vehicles, the sound doesn't change enough in volume between being stopped and moving at low speed, so it doesn't meet the federal safety standard for the noise electric and hybrid vehicles must make.
What you should do
2. Contact a GM dealer, or call GM customer service at 1-800-222-1020.
3. The software update, done by a dealer or over-the-air, is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V878000. More in how recalls work.
Affected vehicles (1)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
The bigger picture
- Chevrolet Rearview Camera and Pedestrian Alert Problems Owners Should Know · all 3 Chevrolet recalls in this area
Other Chevrolet Equinox EV recalls
- Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
- Oct 16, 2025Cadillac Optiq, Equinox EV Tire Tread Detachmenthigh
- Sep 25, 2025Equinox EV Pedestrian Alert Sound Too Quietmedium
- Jan 16, 2025Chevrolet Equinox EV Cruise Control May Not Brakemedium
- Dec 12, 2024Chevy Equinox EV Pedestrian Warning Sound Too Quietmedium
- Oct 2, 2024Chevrolet Blazer, Equinox EV Door Striker Failurehigh
Official notice
- Component
- BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Summary
- General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Safety risk
- A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
- Remedy
- The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.