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Chevrolet Equinox EV Cruise Control May Not Brake

NHTSA campaign 25V012000 · Reported Jan 16, 2025 · General Motors, LLC

medium How serious is it? About this label

A vehicle that doesn't brake automatically as expected increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V012000
Reported to NHTSAJan 16, 2025
ManufacturerGeneral Motors, LLC
Part affectedService Brakes, Hydraulic
Vehicles covered1 model/year combination, model years 2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles, the adaptive cruise control system may not apply the brakes the way it is supposed to when needed. This happens because of incorrect software installed in the module that controls the vehicle's brake system. As a result, the brakes may not engage automatically as the driver expects when the adaptive cruise control feature is being used.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Chevrolet dealer, or call Chevrolet customer service at 1-800-222-1020.
3. The software update is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V012000. More in how recalls work.

Affected vehicles (1)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Equinox EV recalls

Official notice

Component
SERVICE BRAKES, HYDRAULIC
Summary
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Safety risk
A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy
Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.