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Buying a used 2020 Chrysler Pacifica? Check these 5 recalls first
The standout is a critical recall on plug-in hybrid models whose battery can catch fire — NHTSA advises parking outside until it's fixed, though not to stop driving. Hybrids also have a recall for shutting off while driving, and all versions have one for side curtain airbags that may not deploy. Owners filed 170 unverified complaints, led by electrical system (64), engine (52), power train (38) and steering (32), with seven crashes, three fires and 10 injuries reported.
Before you buy
- Get the 17-character VIN from the seller and run it at nhtsa.gov/recalls. It shows which recalls are still unrepaired on that exact car.
- If it's a Plug-in Hybrid, confirm the high-voltage battery fire recall repair is done before parking it in a garage
- Get documentation that the side curtain airbag recall was performed
- Given the steering complaints other owners filed, check for play, noise or pulling on the test drive
- Open recalls are repaired free at any Chrysler dealer, whoever owns the car — an open recall is a to-do item, not a bill.
Recalls covering the 2020 Chrysler Pacifica
| Recall | Area | Severity |
|---|---|---|
| Chrysler Pacifica plug-in hybrid battery can catch fire · park outside | Electrical System | critical |
| Chrysler Pacifica Hybrid may shut off while driving | Electrical System | high |
| Chrysler Pacifica and Voyager Side Curtain Airbags May Not Deploy | AIR Bags | high |
| Rollx Wheelchair Vans: Restraints May Not Lock Wheelchair | Equipment Adaptive/mobility | high |
| Jeep, Ram and Dodge backup camera image stays on screen | Back Over Prevention | medium |
What owners have reported to NHTSA
170 complaints filed for this model year, including 7 mentioning a crash, 3 a fire and 10 injuries. Complaints are unverified owner reports, and popular models collect more of them simply because more are on the road.
| Problem area | Complaints | Recall in this area? |
|---|---|---|
| Electrical System | 64 | Yes |
| Engine | 52 | None found |
| Power Train | 38 | None found |
| Steering | 32 | None found |
| Fuel System | 9 | None found |
| Seats | 6 | None found |