Chrysler Pacifica Hybrid Wiring Fault Stalls Engine

NHTSA campaign 23V010000 · Reported Jan 17, 2023 · Chrysler (FCA US, LLC)

high How serious is it? About this label

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V010000
Reported to NHTSA	Jan 17, 2023
Manufacturer	Chrysler (FCA US, LLC)
Part affected	Electrical System:wiring:connectors/plugs/receptacles
Vehicles covered	6 model/year combinations, model years 2018–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Chrysler Pacifica Plug-In Hybrid vehicles have a transmission wiring connector that can short circuit. If that happens, the engine can shut off unexpectedly while the vehicle is being driven.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a dealer or call FCA US customer service at 1-800-853-1403 to schedule the repair.
3. Dealers will update the power inverter module software, and other module software if needed, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V010000. More in how recalls work.

Affected vehicles (6)

2018 Chrysler Pacifica
2019 Chrysler Pacifica
2020 Chrysler Pacifica
2021 Chrysler Pacifica
2022 Chrysler Pacifica
2023 Chrysler Pacifica

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chrysler Electrical Recalls Cover Pacifica Fires, Stalls, and Control Problems · all 9 Chrysler recalls in this area

Other Chrysler Pacifica recalls

Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium

All 35 Pacifica recalls

Official notice

Component: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Safety risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.