Chrysler Pacifica and Voyager Side Curtain Airbags May Not Deploy

NHTSA campaign 24V793000 · Reported 2024-10-24 · Chrysler (FCA US, LLC)

high How serious is it? About this label

An air bag that does not deploy during a crash increases the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

A plug that connects the side curtain airbags — the ones that drop down from above the side windows to protect your head in a side crash or rollover — was not pushed in and locked properly at the factory. If that connector is loose, those airbags may not go off when you need them. Chrysler says the fix is simply securing the connector, and dealers have already completed the repair on all affected vans.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether campaign 24V793000 still shows as open for your van.
2. If it does, call FCA customer service at 1-800-853-1403 and ask about recall A8B.
3. Schedule the dealer visit to have the connector secured — the repair is free.

Affected vehicles (7)

2020 Chrysler Pacifica
2020 Chrysler Voyager
2021 Chrysler Pacifica
2021 Chrysler Voyager
2022 Chrysler Pacifica
2023 Chrysler Pacifica
2023 Chrysler Voyager

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Chrysler airbags keep getting recalled for leaks and non-deployment? · all 7 Chrysler recalls in this area

Official notice

Component: AIR BAGS:SIDE/WINDOW:CURTAIN
Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Safety risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.