Chrysler Pacifica and Voyager side curtain airbags may not open

NHTSA campaign 24V793000 · Reported Oct 24, 2024 · Chrysler (FCA US, LLC)

high How serious is it? About this label

An airbag that does not open in a crash raises the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V793000
Reported to NHTSA	Oct 24, 2024
Manufacturer	Chrysler (FCA US, LLC)
Part affected	AIR Bags:side/window:curtain
Vehicles covered	7 model/year combinations, model years 2020–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Chrysler Pacifica and Chrysler Voyager vehicles. A connector for the side curtain airbags, the airbags along the side windows, may not be properly secured, and that can keep those airbags from opening. Because of this, the vehicles do not meet the federal rules on side impact protection and on keeping people from being thrown out of the vehicle. Chrysler says dealers will secure the connector.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Chrysler dealer, or FCA customer service at 1-800-853-1403, to have the connector secured.
3. The repair is free. The notice says all vehicles in this recall have already been repaired.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V793000. More in how recalls work.

Affected vehicles (7)

2020 Chrysler Pacifica
2020 Chrysler Voyager
2021 Chrysler Pacifica
2021 Chrysler Voyager
2022 Chrysler Pacifica
2023 Chrysler Pacifica
2023 Chrysler Voyager

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chrysler Air Bag Recalls Involve Deployment Failures and Leaking Curtains · all 7 Chrysler recalls in this area

Other Chrysler Pacifica recalls

Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium

All 35 Pacifica recalls

Official notice

Component: AIR BAGS:SIDE/WINDOW:CURTAIN
Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Safety risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.