7 recalls covering model years 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
The sticker on the door frame lists how much weight each axle can safely carry. On these vehicles with 22-inch wheels, that number is printed too high. If you load up to what the label says, you could actually be carrying more than the tires and wheels are built to handle. Nissan will install a corrected label free of charge and is also mailing replacement labels to owners. Nothing mechanical is wrong with the vehicle itself.
When you start the vehicle, a software glitch in the touchscreen system can keep the backup camera picture from showing up. Shift into reverse and the screen may stay blank, so you cannot see what is behind you. Federal rules require that picture to appear. This affects certain Nissan Murano and Armada and Infiniti QX80 models. The fix is a software update, done either at the dealer or sent to the vehicle over the air, at no charge.
Certain 2025 Infiniti QX80 SUVs with the Around View Monitor camera system have a software bug. When you shift into reverse, the backup camera picture can freeze or the screen can go blank instead of showing what is behind you. Without that picture you cannot see people, pets, or objects behind the vehicle as well as you should. Because of this, the SUVs do not meet the federal rear-visibility rule. Dealers will reload the camera system software at no cost.
A software glitch can make the backup camera screen go blank when you shift into reverse. Instead of seeing what is behind the vehicle, you get a black display. That also breaks a federal safety rule requiring a working rear view. The problem is in the infotainment software, not the camera itself, so the fix is a software update. Many vehicles can receive it wirelessly without a trip to the dealer.
A software error can switch off the audio and video screen in the middle of the dashboard. When that screen is off, the backup camera picture does not appear after you shift into reverse, which federal rules require it to do. You lose your view of anything low or close behind the vehicle, such as a small child or a bicycle lying in the driveway. The fix is a free software update at the dealer; no parts need to be replaced.
A small spinning part inside the fuel pump can swell up and jam, which makes the pump quit. When the pump stops, gasoline stops reaching the engine and the engine can shut off while you are driving. Losing the engine in traffic makes a crash more likely. This affects Armada and QX80 models with the V8 engine. Dealers will put in a whole new fuel pump unit at no charge to you.
The backup camera and display settings can be adjusted so the rear view image no longer appears — and the system keeps that setting the next time you shift into reverse. That means the screen can stay blank when you back up and you cannot see what is behind the vehicle. Because of this, these vehicles do not meet the federal rear visibility rule. A dealer will update the camera settings software for free.
Complaints owners have filed with NHTSA about the Infiniti QX80. These are unverified reports; better-selling years collect more.
| Model year | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|
| 2018 | 9 | 1 | 0 | 1 |
| 2019 | 20 | 0 | 0 | 0 |
| 2020 | 6 | 0 | 0 | 0 |
| 2021 | 7 | 0 | 0 | 0 |
| 2022 | 1 | 0 | 0 | 0 |
| 2023 | 2 | 0 | 0 | 0 |
| 2024 | 2 | 0 | 0 | 0 |
| 2025 | 8 | 1 | 0 | 0 |
Recalls and complaint record for one model year at a time: