Home › Guides › Infiniti › Back Over Prevention
Infiniti Backup Camera Recalls for Blank or Frozen Rearview Images
Missing rearview camera images recur throughout these Infiniti notices, and the QX80 appears most often. Certain 2025 QX80 vehicles are covered by separate October 2024 notices involving Around View Monitor software and in-vehicle infotainment software. Another notice covers certain 2025–2026 QX80 vehicles whose infotainment software may encounter an error at startup. The 2021 Q50, Q60, and QX80 recall concerns software that may deactivate the audio/video control unit screen. The September 2019 notice covers 2018–2019 Q50, Q60, QX30, and QX80 vehicles, plus 2019 QX50, QX60, Q70, and Q70L vehicles, whose display settings can hide the rearview image and retain that setting for the next reverse selection.
Warning signs to watch for
- October 2024 QX80 Around View Monitor recall — the rearview camera may freeze and display a blank screen in reverse.
- September 2019 camera settings recall — the rearview image can be hidden, with that setting retained the next time reverse is selected.
- August 2021 Q50, Q60, and QX80 recall — the audio/video control unit screen may deactivate, preventing the rearview image from displaying.
- October 2024 infotainment software recall covering the 2025 QX80 — the rearview camera may display a blank screen in reverse.
- November 2025 recall covering the 2025–2026 QX80 — an infotainment error at startup may prevent the camera image from displaying when shifted into reverse.
Can you keep driving? What the notices say
The October 2024 QX80 Around View Monitor notice and the separate October 2024 infotainment software notice do not tell owners to stop driving. The September 2019 camera settings notice and the August 2021 Q50, Q60, and QX80 control unit software notice likewise do not tell owners to stop driving. The November 2025 infotainment software notice covering the 2025–2026 QX80 also does not tell owners to stop driving. None of these notices gives a park-outside instruction.
What the free repair involves
Remedies are free software updates. Dealers reprogram AVM software for the October 2024 QX80 AVM recall, update camera settings software for September 2019, and update control unit software for August 2021. The separate October 2024 infotainment recall provides an OTA or dealer update. The November 2025 recall likewise provides a dealer or OTA IVI software update.
Severity at a glance
| Severity | Recalls |
|---|---|
| high | 1 |
| medium | 4 |
Models affected most
Where owners report back over prevention problems most
NHTSA owner complaints filed under back over prevention for the Infiniti models and years in this guide. Complaints are unverified reports and are not limited to the recalled defects.
| Vehicle | Back over prevention complaints |
|---|---|
| 2019 Infiniti QX60 | 5 |
| 2018 Infiniti Q50 | 3 |
| 2019 Infiniti QX80 | 2 |
| 2019 Infiniti Q60 | 1 |
Every recall in this group
| Date | Recall | Severity |
|---|---|---|
| Nov 26, 2025 | Nissan and Infiniti rearview camera may not show image | medium |
| Oct 3, 2024 | Nissan Rogue and INFINITI QX80 Rearview Camera May Go Blank | medium |
| Oct 3, 2024 | Infiniti QX80 Backup Camera May Freeze or Go Blank | high |
| Aug 2, 2021 | Infiniti Q50, Q60 and QX80 rearview image may not display | medium |
| Sep 12, 2019 | Nissan and Infiniti backup camera image can stay off | medium |
Common questions
Which Infiniti backup camera recalls offer an over-the-air update?
The October 2024 infotainment software notice covering certain 2025 QX80 vehicles allows an over-the-air update or dealer update. The November 2025 notice covering certain 2025–2026 QX80 vehicles also specifies a dealer or over-the-air IVI software update. Both remedies are free.
Why does the 2025 QX80 appear in several camera notices?
One October 2024 notice identifies an Around View Monitor software error, while another identifies an infotainment software error. The November 2025 notice identifies an IVI software error at vehicle startup. Each describes camera image loss and specifies its own software remedy.
Can camera display settings cause the Infiniti rearview image to stay hidden?
The September 2019 notice says camera and display settings can be adjusted so the rearview image is no longer visible. The system retains that setting the next time reverse is selected. Dealers update the backup camera settings software free of charge.
A recall applies only to specific vehicles. Check your 17-character VIN at nhtsa.gov/recalls.