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Chevrolet Equinox Front Door Glass May Shatter

NHTSA campaign 18V252000 · Reported Apr 19, 2018 · General Motors LLC

high How serious is it? About this label

Glass breaking into large pieces increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V252000
Reported to NHTSA	Apr 19, 2018
Manufacturer	General Motors LLC
Part affected	Visibility
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The glass in the driver and front passenger door windows on some vehicles may not have been properly tempered. Properly tempered glass is meant to break into small pieces if it shatters. If this glass isn't tempered correctly and the window breaks, it can break into large pieces instead.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact your dealer or Chevrolet customer service at 1-800-222-1020.
3. Dealers will replace the front door glass, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V252000. More in how recalls work.

Affected vehicles (1)

2018 Chevrolet Equinox

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Chevrolet Equinox recalls

Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
Dec 21, 2023Chevy Blazer, Equinox, GMC Terrain Door Strikers May Breakhigh
May 11, 2023Chevrolet Equinox, GMC Terrain child seat anchors blocked by coatinghigh
Jan 19, 2023Chevrolet Equinox fuel pump may stall enginehigh
Dec 15, 2022Chevrolet Equinox and GMC Terrain Airbag Sensor Issuehigh
Sep 29, 2022Chevrolet Equinox, GMC Terrain Loose Driver Seat Bolthigh

All 17 Equinox recalls

Official notice

Component: VISIBILITY
Summary: General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Safety risk: If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.