Car Recall Tracker

Home › Chevrolet › Equinox › 18V252000

Chevrolet Equinox front door windows may break dangerously

NHTSA campaign 18V252000 · Reported 2018-04-19 · General Motors LLC

medium How serious is it? About this label

Moderate — the glass only becomes a danger if a window breaks, and the notice places no limit on driving, but the free glass replacement is worth scheduling soon.

What's wrong, in plain English

The driver's and front passenger's door windows on some 2018 Chevrolet Equinox vehicles may not have been heat-treated correctly at the factory. Car side windows are built to shatter into small, dull pieces if they break. Glass that was not treated properly can break into large, sharp chunks instead. That raises the chance of serious cuts if a window breaks in a crash, or if you or a rescuer has to break one to get out of the car.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to see if campaign 18V252000 covers your Equinox.
2. Call your Chevrolet dealer, or Chevrolet customer service at 1-800-222-1020, and give them GM recall number 18136.
3. The dealer replaces both front door windows free of charge.

Affected vehicles (1)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
VISIBILITY
Summary
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Safety risk
If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.