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Chrysler Pacifica Manual Park Release Defect

NHTSA campaign 18V395000 · Reported Jun 14, 2018 · Chrysler (FCA US LLC)

high How serious is it? About this label

If the Manual Park Release is triggered by accident, the vehicle could roll away and strike or injure a bystander, or cause a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V395000
Reported to NHTSAJun 14, 2018
ManufacturerChrysler (FCA US LLC)
Part affectedElectrical System:ignition:anti-Theft:control Module
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some 2017-2018 Chrysler Pacifica vehicles, the Manual Park Release plug can be pulled out without using a tool. Because of this, the vehicles don't meet federal theft protection requirements.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Chrysler dealer, or call Chrysler customer service at 1-800-853-1403.
3. The Manual Park Release plug replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V395000. More in how recalls work.

Affected vehicles (1)

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chrysler Pacifica recalls

All 35 Pacifica recalls

Official notice

Component
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Summary
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Safety risk
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.