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Ford Transit XL hybrid front driveshaft may detach

NHTSA campaign 19V103000 · Reported 2019-02-21 · XL Hybrids INC

high How serious is it? About this label

This is serious because you could suddenly lose the ability to drive and the falling part could cause a crash for other drivers, so have it repaired as soon as possible.

What's wrong, in plain English

This recall covers 2015-2018 Ford Transit vans that were converted with XL Hybrids' electric hybrid system. The universal joint on the front driveshaft, which is part of the spinning shaft that sends power to the wheels, can break. If it does, the front driveshaft can come loose from the van. The van then loses drive power, and the loose shaft can fall onto the road and become an obstacle for traffic behind you. A dealer will install an updated driveshaft.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your van is covered. 2. Call XL Hybrids customer service at 1-833-953-5338 to arrange service with a dealer. 3. Have the front driveshaft replaced free of charge.

Affected vehicles (1)

2018 Ford Transit

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford transmission, driveshaft and wheel recalls: which ones are urgent? · all 55 Ford recalls in this area

Official notice

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Safety risk: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.