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Ford Transit Hybrid Driveshaft May Detach

NHTSA campaign 19V103000 · Reported Feb 21, 2019 · XL Hybrids INC

high How serious is it? About this label

Losing the front driveshaft means the vehicle loses drive power, increasing the risk of a crash, and the detached part left on the road can also be a hazard to other vehicles. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V103000
Reported to NHTSAFeb 21, 2019
ManufacturerXL Hybrids INC
Part affectedPower Train:driveline:driveshaft
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Ford Transit vans converted with XL's electric hybrid system, the universal joint on the front driveshaft may fail. If it fails, the front driveshaft could come loose from the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact XL Hybrid's customer service at 1-833-953-5338.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V103000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Transit recalls

All 22 Transit recalls

Official notice

Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary
XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Safety risk
If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.
Remedy
XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.