Home › Ford › Transit › 21V978000

Ford Transit AWD Driveshaft Bolts May Loosen

NHTSA campaign 21V978000 · Reported Dec 16, 2021 · Ford Motor Company

high How serious is it? About this label

Driveshaft separation can cause a loss of drive power or unintended vehicle movement, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V978000
Reported to NHTSA	Dec 16, 2021
Manufacturer	Ford Motor Company
Part affected	Power Train:driveline:driveshaft
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some Ford Transit vehicles with all-wheel drive have bolts attaching the rear driveshaft to the transfer case that may become loose or damaged over time. If these bolts fail, the driveshaft can separate from the transfer case. This can cause the vehicle to lose drive power, or, if parked without the parking brake engaged, to move unintentionally, either of which can increase the danger to the vehicle and people nearby.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Ford dealer to schedule a driveshaft bolt inspection; Ford customer service can be reached at 1-866-436-7332.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V978000. More in how recalls work.

Affected vehicles (1)

2020 Ford Transit

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Powertrain Recalls Involving Fluid Leaks and Wheel Detachment · all 56 Ford recalls in this area

Other Ford Transit recalls

Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
Sep 4, 2025Ford Rearview Camera May Show Distorted Imagemedium
Jun 27, 2025Ford and Lincoln rearview cameras may show blank imagemedium
Jul 19, 2023Ford Transit Fuel Hose May Leak Gasolinecritical
Aug 11, 2021Ford Transit parking brake cable may failhigh
Sep 23, 2020Ford and Lincoln rearview camera image may cut outmedium

All 22 Transit recalls

Official notice

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.
Safety risk: Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.