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Ford Transit parking brake may fail from wrong part

NHTSA campaign 21V631000 · Reported 2021-08-11 · Ford Motor Company

high How serious is it? About this label

A parking brake that does not hold can let the van move on its own and cause a crash, so treat this as urgent and park on level ground until the cable is replaced.

What's wrong, in plain English

Some of these vans were repaired with the wrong driveshaft part. A metal shield on that part can rub against the cable that works the parking brake, and the parking brake can stop holding. If it fails while the van is parked, the vehicle can roll on its own and hit a person, another car, or property. A dealer will fit a new parking brake cable on the passenger side that clears the shield, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Transit is affected. 2. Call Ford customer service at 1-866-436-7332 or your dealer and reference recall 21S39. 3. Have the passenger side parking brake cable replaced at no cost.

Affected vehicles (2)

2018 Ford Transit
2020 Ford Transit

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Summary: Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Safety risk: Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
Remedy: Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.