Car Recall Tracker

Home › Ford › Transit › 23V499000

Ford Transit Fuel Hose May Leak Gasoline

NHTSA campaign 23V499000 · Reported Jul 19, 2023 · QUALITY VANS

critical How serious is it? About this label

A fuel leak near an ignition source can raise the risk of fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V499000
Reported to NHTSAJul 19, 2023
ManufacturerQUALITY VANS
Part affectedFuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Vehicles covered1 model/year combination, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

These vehicles are equipped with a generator, and the fuel hose that runs between the fuel filter and the generator's injection pump may not be properly secured. If this hose is loose, gasoline can leak out. Should that leak occur near a source of ignition, it can raise the risk of a fire. To fix this, dealers will inspect the fuel hose and clamps, and replace them if needed, free of charge.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
Contact Quality Vans customer service at 1-480-464-7007 to schedule the repair.
The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V499000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Transit recalls

All 22 Transit recalls

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary
Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Safety risk
A gasoline leak in the presence of an ignition source may increase the risk of fire.
Remedy
Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.