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Mercedes-Benz Sprinter rear fog lights may not turn on

NHTSA campaign 19V121000 · Reported 2019-02-22 · Daimler Vans USA, LLC

low How serious is it? About this label

This is a low-level safety problem that only matters in poor visibility, and the notice does not tell owners to stop driving, so you can keep using the van while you schedule the free software update.

What's wrong, in plain English

On some 2019 Mercedes-Benz Sprinter vans with LED rear fog lights, the lights may stay dark even when you turn the rear fog light switch on. Those lights make the back of your van easier to see in fog, heavy rain, or snow, so other drivers spot you sooner. Nothing else on the van is affected. The dealer fixes it by updating the software in the van's body control unit.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your van is included in this recall.
2. Call your Mercedes-Benz Sprinter dealer, or Daimler Vans USA at 1-877-762-8267, and book the software update.
3. Have the repair done — it is free, and until then do not rely on your rear fog lights in bad weather.

Affected vehicles (1)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EXTERIOR LIGHTING:FOG LIGHTS
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.
Safety risk
The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.
Remedy
DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.