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Mercedes-Benz Sprinter Blower Wiring May Overheat

NHTSA campaign 23V100000 · Reported Feb 17, 2023 · Daimler Vans USA, LLC

critical How serious is it? About this label

An overheating wiring harness increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V100000
Reported to NHTSA	Feb 17, 2023
Manufacturer	Daimler Vans USA, LLC
Part affected	Visibility:defroster/defogger/hvac System:fan/motor
Vehicles covered	2 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Daimler Vans USA is recalling certain Mercedes-Benz and Freightliner Sprinter vans because the wiring for the heating and air conditioning blower motor may not be adequate. This can allow the wiring harness to overheat.

What you should do

1. Until the repair is done, only operate the HVAC blower in manual mode when the engine is on, and avoid the maximum blower setting or the lowest and highest temperature settings.
2. Check your VIN at nhtsa.gov/recalls, then contact a dealer, or call Daimler Vans USA customer service at 1-877-762-8267.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V100000. More in how recalls work.

Affected vehicles (2)

2019 Mercedes-Benz Sprinter (VS30)
2020 Mercedes-Benz Sprinter (VS30)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Mercedes-Benz Visibility Recalls Involve Sprinter Windows, Blower Wiring, and Mirrors · all 3 Mercedes-Benz recalls in this area

Other Mercedes-Benz Sprinter (VS30) recalls

Nov 3, 2021Mercedes-Benz Sprinter built with wrong-size front brake discshigh
May 17, 2021Mercedes-Benz Sprinter Camper Stability Control Software Issuehigh
Apr 6, 2021Mercedes-Benz Sprinter Steering Hoses May Leak Fluidhigh
Apr 5, 2021Mercedes-Benz Sprinter VIN does not match its labelsmedium
Dec 8, 2020Mercedes-Benz Sprinter owner's manual may be inaccurate or incompletelow
Aug 4, 2020Mercedes-Benz Sprinter Fuel Pump May Leak Fuelhigh

All 15 Sprinter (VS30) recalls

Official notice

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Safety risk: A wiring harness that overheats increases the risk of a fire.
Remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.