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Mercedes-Benz Sprinter built with wrong-size front brake discs

NHTSA campaign 21V854000 · Reported Nov 3, 2021 · Daimler Vans USA, LLC

high How serious is it? About this label

The incorrect discs may affect braking performance and make the van take longer to stop, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V854000
Reported to NHTSA	Nov 3, 2021
Manufacturer	Daimler Vans USA, LLC
Part affected	Service Brakes, Hydraulic:foundation Components:disc
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Daimler Vans USA is recalling one 2020 Mercedes-Benz Sprinter van. The front axle was fitted with brake discs of the wrong size. The discs are the parts the brake pads squeeze to slow the van down, so the wrong size can change how well the brakes work. A dealer will replace the brake discs at no charge to the owner. Owner notification letters for this recall were mailed in December 2021.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm whether your van is included.
2. Contact a dealer, or Daimler Vans USA customer service at 1-877-762-8267 (recall number VS3BRESCHE), to schedule the brake disc replacement.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V854000. More in how recalls work.

Affected vehicles (1)

2020 Mercedes-Benz Sprinter (VS30)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Mercedes-Benz Brake Recalls Involving Fluid Leaks and Pedal Problems · all 6 Mercedes-Benz recalls in this area

Other Mercedes-Benz Sprinter (VS30) recalls

Feb 17, 2023Mercedes-Benz Sprinter Blower Wiring May Overheatcritical
May 17, 2021Mercedes-Benz Sprinter Camper Stability Control Software Issuehigh
Apr 6, 2021Mercedes-Benz Sprinter Steering Hoses May Leak Fluidhigh
Apr 5, 2021Mercedes-Benz Sprinter VIN does not match its labelsmedium
Dec 8, 2020Mercedes-Benz Sprinter owner's manual may be inaccurate or incompletelow
Aug 4, 2020Mercedes-Benz Sprinter Fuel Pump May Leak Fuelhigh

All 15 Sprinter (VS30) recalls

Official notice

Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Summary: Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Safety risk: The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Remedy: A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.