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Mercedes-Benz Sprinter van has wrong front brake discs

NHTSA campaign 21V854000 · Reported 2021-11-03 · Daimler Vans USA, LLC

high How serious is it? About this label

The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

One 2020 Mercedes-Benz Sprinter van was built with the wrong size brake discs on the front axle. Brake discs are the metal rotors the brake pads grip to slow the van down. Because these are not the correct size, the van may not brake the way it was designed to, and it can take a longer distance to come to a stop than the driver expects. Daimler Vans USA is recalling this single van, and a dealer will install the correct brake discs at no cost.

What you should do

1. Check the VIN at nhtsa.gov/recalls to see whether this van is the one covered. 2. Call your dealer, or DVUSA customer service at 1-877-762-8267 (recall VS3BRESCHE), for an appointment. 3. Have the brake discs replaced — the repair is free.

Affected vehicles (1)

Who to contact

Mercedes-Benzofficial Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Summary
Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Safety risk
The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Remedy
A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.