15 recalls covering model years 2019, 2020. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
Reported 2023-02-17 · Campaign 23V100000 · Model years: 2019, 2020
The electrical circuit that runs the heating and air conditioning blower fan in these Sprinter vans may not be strong enough for the job. That can let the wiring for the fan get too hot, and overheated wiring can start a fire. Until the van is fixed, run the front blower only in manual mode while the engine is on, and stay off the maximum fan speed and the coldest and hottest temperature settings. Dealers move and replace the fuse and wiring free.
Reported 2021-11-03 · Campaign 21V854000 · Model years: 2020
One 2020 Mercedes-Benz Sprinter van was built with the wrong size brake discs on the front axle. Brake discs are the metal rotors the brake pads grip to slow the van down. Because these are not the correct size, the van may not brake the way it was designed to, and it can take a longer distance to come to a stop than the driver expects. Daimler Vans USA is recalling this single van, and a dealer will install the correct brake discs at no cost.
Reported 2021-05-17 · Campaign 21V360000 · Model years: 2019
Some 2019 Mercedes-Benz Sprinter vans built with the camper package have the wrong software in the system that helps keep the van from skidding or tipping during a swerve. Camper vans sit taller and carry weight higher up, and the software was never updated to account for that. Because of this, the system may not step in the way it should in certain driving situations. A dealer will load the correct software at no cost to you.
Reported 2021-04-06 · Campaign 21V241000 · Model years: 2019
A hose that carries fluid back from the power steering system may come loose and let the fluid leak out. Without that fluid, the steering can suddenly become very heavy while you are driving. The van still steers, but it takes far more muscle than you expect, and a sudden change like that can make you lose control. A dealer will install a screw-type clamp to hold the hose in place, at no cost.
Reported 2021-04-05 · Campaign 21V237000 · Model years: 2019
Just one 2019 Mercedes-Benz Sprinter van is affected. The vehicle identification number, the code that identifies your exact van, does not match in all the places it appears: the dashboard, the certification label, and the van's body. Because those numbers disagree, the owner might not be notified about future safety recalls on this van, so a real problem could go unrepaired. A dealer will correct the number on the dashboard and on the certification label.
Reported 2020-12-08 · Campaign 20V756000 · Model years: 2019
These vans were delivered with an owner's manual — both the printed book and the digital version in the vehicle — that may be wrong or missing information. If you follow the instructions in that manual, you could operate something in the van incorrectly, because the description of how a feature works may not match your actual vehicle. Nothing on the van itself is being repaired. Mercedes will give you an up-to-date printed manual and update the digital one in the van, free.
Reported 2020-08-04 · Campaign 20V453000 · Model years: 2019
Certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vans may have been built with an extra port on the fuel pump module left open instead of sealed. Fuel can seep out of that opening and spill onto the road. Besides losing gas, spilled fuel on the pavement is a hazard for you and for other drivers. A dealer checks for the extra nozzle and caps it off at no charge if your van has one.
Reported 2020-07-27 · Campaign 20V427000 · Model years: 2019
Some 2019 Sprinter vans left the factory without the extra suspension parts their cargo capacity requires. The chassis is missing added stabilizing hardware, so the van does not meet the federal rule for electronic stability control. Without those parts, the van may not handle the way it should, especially when loaded, which makes a crash more likely. Dealers will fit a new front stabilizer bar, new shock absorbers, and a rear stabilizer bar, free of charge.
Reported 2020-07-27 · Campaign 20V426000 · Model years: 2019
On some 2019 Mercedes-Benz and Freightliner Sprinter vans, the wrong spacers — called shims — may have been fitted between the rear axle and the leaf springs that hold up the back of the van. Because of this, the van does not meet the federal rule for electronic stability control, and it may not steer or hold the road the way it should. A dealer replaces the shims and checks related parts, free of charge.
Reported 2020-06-03 · Campaign 20V322000 · Model years: 2019, 2020
The front seats in these vans can swivel. On some of them, the wiring that runs to the seats was routed the wrong way and can get pinched or damaged by the swivel seat frame. That wiring feeds the side airbag built into the seat. If the wiring is damaged, the airbag could go off on its own when there is no crash, or fail to go off when you actually need it.
Reported 2020-03-26 · Campaign 20V180000 · Model years: 2019
Nothing is broken on the van itself. The printed Operator's Manual describes the automatic park feature, called Auto-P, incorrectly. A driver who follows the manual might believe the van has put itself in park and is holding still when it has not. The van could then roll away or move on its own after the driver steps out. Dealers will hand out corrected pages describing how Auto-P really works, and owners should read them before relying on the feature.
Reported 2020-03-25 · Campaign 20V181000 · Model years: 2019
The plastic liner behind the front wheels on these 2019 Sprinter vans can rub against the rubber brake hose. Over time that rubbing wears a hole in the hose, and brake fluid can leak out. With less fluid, the brakes lose pressure, so the van takes longer to stop when you press the pedal. Dealers will check the brake hoses and replace any that are damaged, and they will also reshape the fender liners so the rubbing stops.
Reported 2019-12-19 · Campaign 19V908000 · Model years: 2019
The metal rails along the inside walls of the cargo area — the ones you hook straps onto when tying down a load — may not have been attached correctly at the factory. Over time they can work loose and pull away from the wall. If that happens while you are driving, whatever you strapped to them is no longer held in place and can shift or spill around inside the van.
Reported 2019-02-22 · Campaign 19V121000 · Model years: 2019
On some 2019 Mercedes-Benz Sprinter vans with LED rear fog lights, the lights may stay dark even when you turn the rear fog light switch on. Those lights make the back of your van easier to see in fog, heavy rain, or snow, so other drivers spot you sooner. Nothing else on the van is affected. The dealer fixes it by updating the software in the van's body control unit.
Reported 2019-01-31 · Campaign 19V070000 · Model years: 2019
The shaft that connects your steering wheel to the steering gear can come apart with no warning at all. If that happens while you are driving, you suddenly cannot steer the van. The problem traces to bolts that may not be tightened correctly. Mercedes-Benz is telling owners to stop driving these vans immediately. A dealer will check the bolts holding the steering shaft to the steering gear and tighten or adjust them at no cost.
⚠ NHTSA advises: do not drive this vehicle until repaired.
Mercedes-Benz problem guides that cover the Sprinter (VS30)