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Ford Transit and E-350 van fold-away seat backs unlock

NHTSA campaign 19V205000 · Reported 2019-03-18 · Quality Van Sales, Inc.

high How serious is it? About this label

Serious for anyone riding in those seats — the notice does not tell owners to stop driving, but a seat back that moves in a crash increases the risk of injury.

What's wrong, in plain English

These 2015-2018 Ford Transit and E-350 vans were modified and fitted with Freedman fold-away seats. The seat back may not stay locked in position when weight pushes against it, such as in a crash or a sudden stop. The seats do not meet the federal safety standard for seating systems. If the seat back gives way, the person sitting in it can be hurt. Quality Van Sales will have the fold-away seats inspected and repaired free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your van is part of this recall.
2. Contact Quality Van Sales customer service at 1-800-408-8550 to arrange the inspection; the recall began March 21, 2019.
3. Have the fold-away seat inspected and repaired — the work is free.

Affected vehicles (2)

2018 Ford E-350
2018 Ford Transit

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat recalls: loose seat backs and foldaway van seats · all 21 Ford recalls in this area

Official notice

Component: SEATS
Summary: Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Safety risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.