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Ford Transit rear seat cushion may not lock upright

NHTSA campaign 19V229000 · Reported 2019-03-22 · TransitWorks

medium How serious is it? About this label

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

These vans were fitted by an outside company with Freedman GO-ES fold-away seats. When you flip the rear seat cushion down from its stored position and someone sits on it, the cushion may not lock securely in place. In a crash or a sudden stop, the person's weight can make the seat move instead of holding firm. The seat maker supplies a free repair kit, and owners were told to contact Freedman Seating to get it.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your van is covered. 2. Contact Freedman Seating at 1-800-443-4540, or TransitWorks at 1-855-337-9543, to request the repair kit. 3. Have the seat repaired — there is no charge to you.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEATS
Summary
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.