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Ford Transit, ProMaster seats may not lock upright

NHTSA campaign 19V229000 · Reported Mar 22, 2019 · TransitWorks

medium How serious is it? About this label

In a crash, a seat back that moves increases the risk of injury to the person sitting in it. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V229000
Reported to NHTSA	Mar 22, 2019
Manufacturer	TransitWorks
Part affected	Seats
Vehicles covered	2 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

TransitWorks is recalling certain Ford Transit, Ford Transit Connect and Dodge Ram ProMaster vehicles that were modified with Freedman Seating GO-ES seats. When the back seat cushion is turned up from its stowed position to the upright position, the cushion may not stay locked in place when weight is put on it, such as in a crash or a sudden stop. Owners have been told to contact Freedman for a repair kit.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Contact Freedman Seating customer service at 1-800-443-4540 for the repair kit, or TransitWorks customer service at 1-855-337-9543. 3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V229000. More in how recalls work.

Affected vehicles (2)

2018 Ford Transit
2018 Ford Transit Connect

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Seat Recalls Involving Unlocked Seatbacks and Unexpected Movement · all 21 Ford recalls in this area

Other Ford Transit recalls

Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
Sep 4, 2025Ford Rearview Camera May Show Distorted Imagemedium
Jun 27, 2025Ford and Lincoln rearview cameras may show blank imagemedium
Jul 19, 2023Ford Transit Fuel Hose May Leak Gasolinecritical
Dec 16, 2021Ford Transit AWD Driveshaft Bolts May Loosenhigh
Aug 11, 2021Ford Transit parking brake cable may failhigh

All 22 Transit recalls

Official notice

Component: SEATS
Summary: TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.