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Ford Transit shuttle foldaway seats may not lock upright

NHTSA campaign 19V238000 · Reported 2019-03-26 · Vantage Mobility International, LLC

medium How serious is it? About this label

A seat that moves in a crash increases the risk of injury to the person sitting in it; the notice does not say to stop driving, but avoid seating passengers in these foldaway seats until they are repaired.

What's wrong, in plain English

These are wheelchair-accessible and shuttle vehicles fitted with Freedman GO-3S foldaway seats. When you flip the bottom seat cushion down from its stowed position, it may not actually lock in place. If the vehicle is in a crash or comes to a sudden stop, the seat can shift under the weight of the person sitting in it instead of holding firm. A free repair kit from the seat maker fixes the latch.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is covered. 2. Contact Freedman customer service at 1-800-443-4540 to request the repair kit (the recall began March 25, 2019). 3. Have the seats repaired — the kit and repair are free.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEATS
Summary
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.