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Ford Transit mini-coach foldaway seats may come unlocked

NHTSA campaign 19V247000 · Reported 2019-03-28 · Cabot Coach Builders inc DBA Royale

medium How serious is it? About this label

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

Royale Limousine built these 2015-2018 mini-coaches on the Ford Transit and fitted them with Freedman fold-away seats that were themselves recalled earlier. Rotating the back seat cushion up from its stowed position may not lock it securely. If the vehicle is hit or stops suddenly, the cushion can move while someone is sitting on it. Royale is notifying owners, and its dealers will inspect the seat and repair it so it locks properly again.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm the vehicle is included. 2. Call Royale customer service at 1-800-544-5587 to schedule the seat inspection and repair. 3. Recall repairs are done at no cost to the owner — confirm there is no charge when you book, and keep passengers out of the affected seats meanwhile.

Affected vehicles (1)

2018 Ford Transit

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat recalls: loose seat backs and foldaway van seats · all 21 Ford recalls in this area

Official notice

Component: SEATS
Summary: Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Royale will notify owners and dealers will inspect and repair the seat. The recall began June 6, 2019. Owners may contact Royale customer service at 1-800-544-5587.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.