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Ford Transit shuttle van foldaway seats may not lock

NHTSA campaign 19V252000 · Reported 2019-03-28 · Waldoch Crafts, Inc

medium How serious is it? About this label

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

Waldoch modified certain 2018 Ford Transit shuttle vans by installing Freedman fold-away seats. When you rotate the back seat cushion up from its stowed position, it may not lock firmly in place. In a crash or a sudden stop, the cushion could shift under the weight of the person sitting on it instead of holding steady. Waldoch's dealers will inspect the fold-away seat and repair it, and you pay nothing for the work.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your van is covered. 2. Contact Waldoch customer service at 1-651-464-3215 to arrange the seat inspection and repair. 3. The repair is free of charge — until it is done, avoid seating passengers in the affected fold-away seats.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEATS
Summary
Waldoch Crafts, Inc. (Waldoch) is recalling certain 2018 Ford Transit shuttle vans modified to be equipped with Freedman GO-ES Foldaway Seats, part number 43705. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Waldoch will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began September 25, 2020. Owners may contact Waldoch customer service at 1-651-464-3215.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.