Car Recall Tracker

Home › Jeep › Renegade › 19V287000

Jeep Renegade software may switch off crash safety features

NHTSA campaign 19V287000 · Reported 2019-04-10 · Chrysler (FCA US LLC)

high How serious is it? About this label

Serious, because you would only find out the protection was missing during a crash; the notice does not tell owners to park the vehicle, but the software should be updated quickly.

What's wrong, in plain English

The computer that controls the airbags and other crash protection has the wrong software loaded. Because of that, it may switch off some of the safety features meant to protect people in a crash, so they may not work when they are needed. The same problem affects certain Fiat 500X models. Dealers will load the correct software into that control computer, and the work is free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm recall V42 applies. 2. Make an appointment with a Jeep or Fiat dealer for the software update. 3. Call Chrysler at 1-800-853-1403 with questions — there is no charge.

Affected vehicles (1)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.
Safety risk
Deactivated passive safety features can increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will update the ORC module software, free of charge. The recall began May 2, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's number for this recall is V42.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.