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Jeep Renegade Airbag Software May Disable Safety Features

NHTSA campaign 19V287000 · Reported Apr 10, 2019 · Chrysler (FCA US LLC)

high How serious is it? About this label

Airbags and other crash-protection features that don't work as intended can increase the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V287000
Reported to NHTSAApr 10, 2019
ManufacturerChrysler (FCA US LLC)
Part affectedAIR Bags: AIR Bag/restraint Control Module
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Jeep Renegade vehicles have incorrect software in the occupant restraint controller, the module that manages airbags and other safety systems. Because of this software error, the module may disable certain passive safety features that are meant to protect you in a crash. If those features are turned off, they cannot do their job, which increases the chance of injury if a crash happens.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a dealer, or call Chrysler customer service at 1-800-853-1403.
3. The software update is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V287000. More in how recalls work.

Affected vehicles (1)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Renegade recalls

All 8 Renegade recalls

Official notice

Component
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.
Safety risk
Deactivated passive safety features can increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will update the ORC module software, free of charge. The recall began May 2, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's number for this recall is V42.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.