Chrysler Pacifica may lose power steering or stall

NHTSA campaign 19V348000 · Reported May 9, 2019 · Chrysler (FCA US LLC)

high How serious is it? About this label

A loss of power steering assist or a stall can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V348000
Reported to NHTSA	May 9, 2019
Manufacturer	Chrysler (FCA US LLC)
Part affected	Electrical System:12v/24v/48v Battery
Vehicles covered	2 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

A loose connection where the battery grounds to the vehicle may cause an intermittent loss of power steering assistance, or cause the engine to stall.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Chrysler dealer, or call 1-800-853-1403, to have the battery ground connection inspected.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V348000. More in how recalls work.

Affected vehicles (2)

2018 Chrysler Pacifica
2019 Chrysler Pacifica

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chrysler Electrical Recalls Cover Pacifica Fires, Stalls, and Control Problems · all 9 Chrysler recalls in this area

Other Chrysler Pacifica recalls

Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium

All 35 Pacifica recalls

Official notice

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Safety risk: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.