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Ford Transit Glass Roof Hatch May Shatter
high How serious is it? About this label
If the glass shatters, fragments may fall onto passengers, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V439000 |
|---|---|
| Reported to NHTSA | Jun 11, 2019 |
| Manufacturer | LA West Inc. |
| Part affected | Structure:emergency:escape/egress/exit |
| Vehicles covered | 1 model/year combination, model years 2018 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
LA West Inc. is recalling certain 2018 and 2019 Ford Transit vehicles that were modified to include glass roof hatches. Stress caused by temperature changes and vibration may cause the tempered glass used in the roof hatch to shatter. This problem affects the hatch itself, which was added to the vehicle as part of an aftermarket conversion rather than being original factory equipment.
What you should do
2. Contact LA West customer service at 1-704-498-4940.
3. The hatch lid replacement is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V439000. More in how recalls work.
Affected vehicles (1)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Structure Recalls Cover Loose Trim, Roof Parts, and Joints · all 20 Ford recalls in this area
Other Ford Transit recalls
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- Jul 19, 2023Ford Transit Fuel Hose May Leak Gasolinecritical
- Dec 16, 2021Ford Transit AWD Driveshaft Bolts May Loosenhigh
- Aug 11, 2021Ford Transit parking brake cable may failhigh
Official notice
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Summary
- LA West Inc. (LA West) is recalling certain 2018-2019 Ford Transit vehicles modified to be equipped with glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
- Safety risk
- If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
- Remedy
- LA West will notify owners, and dealers will replace the hatch lids, free of charge. The recall began July 11, 2019. Owners may contact LA West customer service at 1-704-498-4940.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.