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Ram ProMaster Cooling Fan May Seize And Overheat

NHTSA campaign 19V818000 · Reported Nov 15, 2019 · Chrysler (FCA US LLC)

high How serious is it? About this label

An overheated fan motor increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V818000
Reported to NHTSANov 15, 2019
ManufacturerChrysler (FCA US LLC)
Part affectedEquipment:appliance:air Conditioner
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain 2015 through 2018 Ram ProMaster vans built with a 3.0-liter diesel engine or a 3.6-liter gasoline engine, and equipped with air conditioning, may have a problem with the engine cooling fan. The fan can seize up while the engine is running. When the fan seizes in this way, the motor that powers the fan can begin to overheat as a result.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact Chrysler customer service at 1-800-853-1403 or your dealer for details.
3. The repair, replacing the engine cooling fan module, is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V818000. More in how recalls work.

Affected vehicles (1)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM Promaster recalls

All 26 Promaster recalls

Official notice

Component
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Summary
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Safety risk
An overheated fan motor increases the risk of a fire.
Remedy
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.