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Mercedes Sprinter Vans Missing Spare Tire Speed Label

NHTSA campaign 20V156000 · Reported 2020-03-18 · Daimler Vans USA, LLC

Moderate: the van itself is fine, but driving too fast on the spare tire could cause tire failure and a crash, so you can keep driving while you arrange for the free label.

What's wrong, in plain English

On certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vans, the label that tells you the top safe speed for the spare tire was never stuck onto the spare wheel. Without it, a driver using the spare has no reminder of the speed limit for that tire and could drive too fast for it, which can make the tire fail. A dealer will attach the correct speed-limit label to the spare wheel, at no cost to you.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your van is on the list. 2. Call a Mercedes-Benz or Freightliner Sprinter dealer, or Daimler Vans USA at 1-877-762-8267, and give them recall number VS3BEGREPP. 3. Have the label attached to the spare wheel — the repair is free.

Affected vehicles (5)

2018 Mercedes-Benz Sprinter 1500
2018 Mercedes-Benz Sprinter 2500
2018 Mercedes-Benz Sprinter 3500
2019 Mercedes-Benz Sprinter 1500
2019 Mercedes-Benz Sprinter 4500

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Are Mercedes-Benz label and owner's manual recalls a real safety risk? · all 7 Mercedes-Benz recalls in this area

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
Safety risk: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.