Car Recall Tracker

Home › Mercedes-Benz › Sprinter 4500 › 20V156000

Mercedes-Benz Sprinter Missing Spare Tire Speed Label

NHTSA campaign 20V156000 · Reported Mar 18, 2020 · Daimler Vans USA, LLC

low How serious is it? About this label

Driving the spare tire faster than its rated speed increases the risk of the tire failing and causing a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V156000
Reported to NHTSAMar 18, 2020
ManufacturerDaimler Vans USA, LLC
Part affectedEquipment:other:labels
Vehicles covered5 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Sprinter vans left the factory without a label on the spare tire that lists its maximum speed. Without this label, a driver may not know how fast the spare tire is rated to go and could end up driving faster than it can safely handle. Driving the spare tire too fast increases the chance that the tire could fail while the vehicle is being driven. Dealers will attach the correct speed label to the spare wheel.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact a Mercedes-Benz or Freightliner Sprinter dealer, or call DVUSA customer service at 1-877-762-8267. 3. The dealer will attach the speed label to the spare wheel for free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V156000. More in how recalls work.

Affected vehicles (5)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mercedes-Benz Sprinter 4500 recalls

All 41 Sprinter 4500 recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
Safety risk
Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.