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Mercedes-Benz and Freightliner Sprinter swivel seat airbag wiring problem

NHTSA campaign 20V322000 · Reported 2020-06-03 · Daimler Vans USA, LLC

high How serious is it? About this label

Serious but not a park-it recall — the notice does not tell owners to stop driving, though an airbag that fires unexpectedly or fails in a crash can injure people in the front seats, so get it inspected soon.

What's wrong, in plain English

The front seats in these vans can swivel. On some of them, the wiring that runs to the seats was routed the wrong way and can get pinched or damaged by the swivel seat frame. That wiring feeds the side airbag built into the seat. If the wiring is damaged, the airbag could go off on its own when there is no crash, or fail to go off when you actually need it.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your van is included.
2. Call an authorized Mercedes-Benz or Freightliner Sprinter dealer and ask for recall VS3DREHSIK, or reach Daimler Vans USA at 1-877-762-8267.
3. Have the dealer inspect and re-route the front seat wiring and add clips or ties — the repair is free.

Affected vehicles (2)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:SIDE/WINDOW
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety risk
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.