Car Recall Tracker

Home › GMC › Acadia › 20V639000

GM SUVs' Fuel Pump Blockage Can Stall Engine

NHTSA campaign 20V639000 · Reported Oct 15, 2020 · General Motors LLC

high How serious is it? About this label

A blocked fuel pump can cause the engine to stall suddenly while driving, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V639000
Reported to NHTSAOct 15, 2020
ManufacturerGeneral Motors LLC
Part affectedFuel System, Gasoline:delivery:fuel Pump
Vehicles covered5 model/year combinations, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In some of these vehicles, a leftover piece of plastic from manufacturing may be stuck in the fuel pump's nozzle. This can block the nozzle and keep enough fuel from reaching the engine. When that happens, the engine may not get the fuel it needs to keep running. GM will have dealers replace the fuel pump module to fix the problem, at no cost to owners.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact your dealer, or call GMC at 1-888-988-7267, Buick at 1-866-608-8080, Chevrolet at 1-800-222-1020, or Cadillac at 1-800-458-8006. 3. The fuel pump module replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V639000. More in how recalls work.

Affected vehicles (5)

Who to contact

Buick — official Buick recall lookup

Customer service: 1-800-521-7300

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other GMC Acadia recalls

All 18 Acadia recalls

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Safety risk
Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.