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Chevrolet Bolt EV Battery Fire Risk

NHTSA campaign 20V701000 · Reported Nov 13, 2020 · General Motors LLC

critical How serious is it? About this label

A battery fire increases the risk of injury. Owners are told to limit charging to 90% using their vehicle's charge-limiting feature, or to park outside, until the software update is completed.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

Key facts

NHTSA campaign number20V701000
Reported to NHTSANov 13, 2020
ManufacturerGeneral Motors LLC
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered2 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryYes — fire risk
RepairFree at any franchised dealer

What's wrong, in plain English

The high-voltage battery in these vehicles could catch fire when it is charged to full or nearly full capacity.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact the Bolt EV Concierge Team at 1-833-382-4389.
3. The repair (a free software update) is performed at no cost. Until then, activate Hill Top Reserve (2017-2018 models) or Target Charge Level (2019 models) to limit charging to 90%, or park outside.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V701000. More in how recalls work.

Affected vehicles (2)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Bolt EV recalls

All 14 Bolt EV recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Safety risk
A battery fire increases the risk of injury.
Remedy
This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.