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Chevrolet Bolt EV battery may catch fire when fully charged

NHTSA campaign 21V560000 · Reported Jul 23, 2021 · General Motors, LLC

critical How serious is it? About this label

A battery fire increases the risk of injury. Owners are told to park outside after charging and not to charge the vehicle indoors overnight until the repair is complete.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

Key facts

NHTSA campaign number21V560000
Reported to NHTSAJul 23, 2021
ManufacturerGeneral Motors, LLC
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered2 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryYes — fire risk
RepairFree at any franchised dealer

What's wrong, in plain English

General Motors is recalling certain Chevrolet Bolt EV vehicles that were covered by an earlier recall. The high-voltage battery that powers the car could catch fire when it is charged to full or nearly full. GM will replace the faulty battery modules at no cost to owners. Letters telling owners about the safety risk were mailed in August 2021. Owners are also given steps to follow until the repair is done.

What you should do

1. Check whether your vehicle is included by entering your VIN at nhtsa.gov/recalls.
2. In the meantime, turn on Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) to limit charging to 90%, charge more often, avoid letting the battery drop to 70 miles of range remaining, park outside after charging, and do not charge indoors overnight.
3. Contact your dealer or the Bolt EV Concierge Team at 1-833-382-4389 (recall number N212343880); the battery module replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V560000. More in how recalls work.

Affected vehicles (2)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Bolt EV recalls

All 14 Bolt EV recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
Safety risk
A battery fire increases the risk of injury.
Remedy
Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.