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Audi E-Tron Brake Rotor and Shaft Separation Risk

NHTSA campaign 21V569000 · Reported Jul 26, 2021 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Losing braking assistance along with ABS and stability control raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V569000
Reported to NHTSA	Jul 26, 2021
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Service Brakes, Hydraulic
Vehicles covered	2 model/year combinations, model years 2020–2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles because a rotor and shaft inside the integrated brake system may have been welded improperly and could separate. If this separation happens, it can reduce the vehicle's braking assistance and cause a loss of the Antilock Brake System and Electronic Stability Control, which raises the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact Audi customer service at 1-800-253-2834 or your dealer to schedule the repair.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V569000. More in how recalls work.

Affected vehicles (2)

2020 Audi E-TRON
2021 Audi E-TRON

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Brake Recalls Cover Pedal Detachment and Reduced Braking · all 8 Audi recalls in this area

Other Audi E-TRON recalls

Dec 19, 2025Audi rearview camera may fail to show imagemedium
Aug 19, 2024Audi E-Tron Brake Pedal May Detachcritical
Dec 20, 2023Audi E-Tron High-Voltage Battery May Overheatcritical
Dec 13, 2023Audi portable charging cables can overheat and cause firecritical
Oct 26, 2022Audi Rearview Camera Display May Stop Workingmedium
Oct 5, 2022Audi backup camera screen may go blank in reversemedium

All 11 E-TRON recalls

Official notice

Component: SERVICE BRAKES, HYDRAULIC
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Safety risk: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.