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Audi Rearview Camera Display May Stop Working

NHTSA campaign 22V806000 · Reported Oct 26, 2022 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

Not being able to see the rearview camera image reduces the driver's rear visibility, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	22V806000
Reported to NHTSA	Oct 26, 2022
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Equipment:electrical:infotainment:video (touch)screen/monitor/unit
Vehicles covered	2 model/year combinations, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On a range of Audi models, the infotainment system's main unit can become damaged internally when the vehicle is shut off. When this happens, the rearview camera image will not display the next time the vehicle is started, and the vehicle no longer meets the federal rule requiring a working rear visibility display.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact an Audi dealer, or call Audi customer service at 1-800-253-2834, to schedule the repair.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V806000. More in how recalls work.

Affected vehicles (2)

2021 Audi A6 Allroad
2021 Audi E-TRON

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Audi E-TRON recalls

Dec 19, 2025Audi rearview camera may fail to show imagemedium
Aug 19, 2024Audi E-Tron Brake Pedal May Detachcritical
Dec 20, 2023Audi E-Tron High-Voltage Battery May Overheatcritical
Dec 13, 2023Audi portable charging cables can overheat and cause firecritical
Oct 5, 2022Audi backup camera screen may go blank in reversemedium
Sep 13, 2021Audi E-Tron Brake Booster Corrosion Issuehigh

All 11 E-TRON recalls

Official notice

Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.