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Audi E-Tron Brake Pedal May Detach

NHTSA campaign 24V621000 · Reported Aug 19, 2024 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

Losing the ability to brake can significantly raise the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V621000
Reported to NHTSA	Aug 19, 2024
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Service Brakes, Hydraulic:pedals And Linkages
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

A bolt that connects the brake pedal to the brake booster may not have been properly installed during manufacturing. If this fastener fails, the brake pedal can come apart from the brake booster. When that happens, the vehicle can lose its ability to brake normally, which increases the risk of a crash. Dealers will inspect the brake booster and repair it as needed, free of charge.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
Contact an Audi dealer, or call Volkswagen customer service at 1-800-253-2834, to schedule the repair.
The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V621000. More in how recalls work.

Affected vehicles (1)

2019 Audi E-TRON

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Brake Recalls Cover Pedal Detachment and Reduced Braking · all 8 Audi recalls in this area

Other Audi E-TRON recalls

Dec 19, 2025Audi rearview camera may fail to show imagemedium
Dec 20, 2023Audi E-Tron High-Voltage Battery May Overheatcritical
Dec 13, 2023Audi portable charging cables can overheat and cause firecritical
Oct 26, 2022Audi Rearview Camera Display May Stop Workingmedium
Oct 5, 2022Audi backup camera screen may go blank in reversemedium
Sep 13, 2021Audi E-Tron Brake Booster Corrosion Issuehigh

All 11 E-TRON recalls

Official notice

Component: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Safety risk: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024, and November 22, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P6.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.