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Audi E-Tron glove box may block knee airbag
high How serious is it? About this label
An airbag that does not deploy properly can increase the risk of injury in a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V595000 |
|---|---|
| Reported to NHTSA | Aug 2, 2021 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Structure:interior Panels:dashboard |
| Vehicles covered | 1 model/year combination, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Volkswagen is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. The right hinge pin that holds the glove box cover may not be properly secured. If it is loose, the trim on the glove box lid can get in the way of the knee airbag as that airbag inflates, so the airbag may not open the way it is designed to. Dealers will look at the glove box and secure the hinge pin if needed.
What you should do
2. Contact an Audi dealer, or Audi customer service at 1-800-253-2834 (Volkswagen recall number 68H6), to schedule the inspection.
3. The inspection and repair are free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V595000. More in how recalls work.
Affected vehicles (1)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi Structure Recalls Cover Loose Trim and Occupant Protection · all 4 Audi recalls in this area
Other Audi E-TRON recalls
- Dec 19, 2025Audi rearview camera may fail to show imagemedium
- Aug 19, 2024Audi E-Tron Brake Pedal May Detachcritical
- Dec 20, 2023Audi E-Tron High-Voltage Battery May Overheatcritical
- Dec 13, 2023Audi portable charging cables can overheat and cause firecritical
- Oct 26, 2022Audi Rearview Camera Display May Stop Workingmedium
- Oct 5, 2022Audi backup camera screen may go blank in reversemedium
Official notice
- Component
- STRUCTURE:INTERIOR PANELS:DASHBOARD
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. The right hinge pin for the glove box cover may not be properly secured, allowing the glove box lid trim to interfere with the knee air bag during deployment.
- Safety risk
- An air bag that does not deploy properly can increase the risk of injury in a crash.
- Remedy
- Dealers will inspect the glove box, and secure the hinge pin as necessary, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 68H6.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.