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Cadillac Lyriq Instrument Panel May Go Blank

NHTSA campaign 22V710000 · Reported Sep 22, 2022 · General Motors, LLC

medium How serious is it? About this label

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V710000
Reported to NHTSASep 22, 2022
ManufacturerGeneral Motors, LLC
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

General Motors says a software error in the driver video display control module on some Cadillac Lyriq vehicles may cause the instrument panel to go blank. When this happens, the panel would not show information like your speed and warning lights. GM is recalling the affected vehicles to fix this software error in the display control module.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Cadillac dealer, or call Cadillac customer service at 1-800-458-8006.
3. The repair (a software update) is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V710000. More in how recalls work.

Affected vehicles (1)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Cadillac Lyriq recalls

All 13 Lyriq recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. A software error in the driver video display control module may cause the instrument panel to go blank.
Safety risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy
GM will update the video display control module software, free of charge. Owner notification letters were mailed November 15, 2022. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222379510.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.