Cadillac Lyriq Driver Display Can Go Blank

NHTSA campaign 25V356000 · Reported May 29, 2025 · General Motors, LLC

high How serious is it? About this label

Losing the speedometer, warning lights, or rearview camera image while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V356000
Reported to NHTSA	May 29, 2025
Manufacturer	General Motors, LLC
Part affected	Equipment:electrical:infotainment:video (touch)screen/monitor/unit
Vehicles covered	2 model/year combinations, model years 2023–2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The driver's video display may suddenly go blank while you're driving. That screen shows things like the speedometer, warning lights, and the rearview camera image, so losing it means losing that information while on the road. Dealers will update the display's software, or it can be updated automatically over the air, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Cadillac dealer or customer service at 1-800-333-4223.
3. The software update is free and may be done at the dealer or over the air.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V356000. More in how recalls work.

Affected vehicles (2)

2023 Cadillac Lyriq
2024 Cadillac Lyriq

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Cadillac Equipment Recalls Involve Blank Displays, Labels and Owner Manuals · all 4 Cadillac recalls in this area

Other Cadillac Lyriq recalls

Oct 29, 2026Cadillac LYRIQ, VISTIQ, CELESTIQ, Chevrolet Blazer EV May Lose Brakinghigh
Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
Feb 12, 2026Cadillac Lyriq Rearview Camera Screen May Go Grayhigh
Jul 24, 2025Cadillac Lyriq Battery Bolts May Be Loosecritical
Apr 10, 2025Cadillac Lyriq Front Stabilizer Bar Bolts May Loosenhigh
Mar 27, 2025Cadillac Lyriq Owner's Manual Misdescribes Head Restraintsmedium

All 13 Lyriq recalls

Official notice

Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Summary: General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Safety risk: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.