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Cadillac LYRIQ and VISTIQ Battery Bolts May Be Loose

NHTSA campaign 25V483000 · Reported 2025-07-24 · General Motors, LLC

critical How serious is it? About this label

This is serious because a loose battery could be damaged in a crash and catch fire; the notice does not tell owners to stop driving or park outside, but have it inspected promptly.

What's wrong, in plain English

The big high-voltage battery that powers these electric Cadillacs is bolted to the floor of the vehicle. On the ones being recalled, some of those bolts may be missing or not tightened enough. A battery that is not held down firmly can be damaged in a crash, and a damaged electric-car battery can catch fire. Dealers will look at the bolts and tighten or replace whatever is needed, free of charge. Owner letters are going out in September 2025.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your LYRIQ or VISTIQ is included. 2. Call your Cadillac dealer or Cadillac customer service at 1-800-333-4223 and reference recall N252511300. 3. Have the battery bolts inspected and tightened or replaced — at no cost.

Affected vehicles (1)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
General Motors (GM) is recalling certain 2026 Cadillac VISTIQ vehicles and 2025 Cadillac LYRIQ vehicles. The bolts attaching the high voltage battery to the interior floor may be missing or loose.
Safety risk
An improperly secured battery may become damaged in a crash, increasing the risk of a fire.
Remedy
Dealers will inspect the high-voltage battery bolts and replace or re-tighten the bolts, as necessary, free of charge. Owner notification letters are scheduled to be mailed September 8, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252511300.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.