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Cadillac Lyriq Rearview Camera Screen May Go Gray

NHTSA campaign 26V082000 · Reported Feb 12, 2026 · General Motors, LLC

high How serious is it? About this label

A rearview camera that isn't working reduces the driver's visibility behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number26V082000
Reported to NHTSAFeb 12, 2026
ManufacturerGeneral Motors, LLC
Part affectedBack Over Prevention:software
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Cadillac Lyriq vehicles, the rearview camera screen may turn gray and stop showing any picture from the camera. Without that camera image, the driver loses the extra view behind the vehicle that the system is supposed to provide.

What you should do

1. Check your vehicle's VIN at nhtsa.gov/recalls.
2. Contact a Cadillac dealer, or call Cadillac customer service at 1-800-458-8006; the fix may also be sent as an over-the-air software update.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V082000. More in how recalls work.

Affected vehicles (1)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Cadillac Lyriq recalls

All 13 Lyriq recalls

Official notice

Component
BACK OVER PREVENTION:SOFTWARE
Summary
General Motors, LLC (GM) is recalling certain 2024 Lyriq vehicles. The rearview camera screen may turn gray with no camera image.
Safety risk
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The vehicle cockpit unit (VCU) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 16, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N252542530. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.