Home › RAM › Promaster › 22V947000

Ram ProMaster Rearview Camera Is Wrong Type

NHTSA campaign 22V947000 · Reported Dec 22, 2022 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

A rearview camera that does not work as intended can reduce the driver's view of what's behind the vehicle, increasing the risk of a crash while backing up. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	22V947000
Reported to NHTSA	Dec 22, 2022
Manufacturer	Chrysler (FCA US, LLC)
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	1 model/year combination, model years 2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some Ram ProMaster Chassis Cab and incomplete vehicles were built with an analog rearview camera, which is the wrong type for this vehicle and cannot be properly installed. Because of this, these vehicles do not meet federal safety rules that require a working rearview camera. Without the correct camera, the driver may not get a proper rearview image when backing up, which can reduce how well they can see behind the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact your Ram dealer or FCA US customer service at 1-800-853-1403 to schedule the free repair.
3. Dealers will install a digital rearview camera at no cost.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V947000. More in how recalls work.

Affected vehicles (1)

2022 RAM Promaster

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why Is My RAM Backup Camera Image Missing or Lingering? · all 12 RAM recalls in this area

Other RAM Promaster recalls

Sep 29, 2026Ram ProMaster Vans Risk Losing Power Steeringhigh
Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
Oct 23, 2025Ram ProMaster Radiator Fan Circuit May Overheathigh
Oct 6, 2025Ram ProMaster Electric Vehicles Can Lose Drive Powerhigh
Aug 26, 2025Ram ProMaster, Dodge Journey backup camera may failmedium
May 21, 2025Ram ProMaster Rearview Camera May Not Displayhigh

All 26 Promaster recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.