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Genesis GV60 Rear Driveshafts May Fracture and Fail

NHTSA campaign 23V300000 · Reported Apr 26, 2023 · Hyundai Motor America

high How serious is it? About this label

A loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V300000
Reported to NHTSAApr 26, 2023
ManufacturerHyundai Motor America
Part affectedPower Train:driveline:driveshaft
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some all-wheel drive Genesis GV60 vehicles may have rear driveshafts that can fracture. If a driveshaft fractures, the vehicle can lose drive power.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a dealer, or call Hyundai customer service at 1-855-371-9460, to schedule the repair.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V300000. More in how recalls work.

Affected vehicles (1)

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Genesis GV60 recalls

All 9 GV60 recalls

Official notice

Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles equipped with an all-wheel drive powertrain system.  The rear driveshafts may fracture, which can result in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the left and right rear driveshafts, free of charge.  Owner notification letters were mailed June 23, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 014G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.