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Genesis GV60 rear driveshafts may break, losing power

NHTSA campaign 23V300000 · Reported 2023-04-26 · Hyundai Motor America

high How serious is it? About this label

Suddenly losing drive power raises the risk of a crash, especially at highway speed; the notice does not say to stop driving, but schedule the free repair promptly.

What's wrong, in plain English

On these all-wheel-drive electric SUVs, the rear driveshafts — the spinning shafts that send power from the motor to the rear wheels — can crack and break apart. If one fails, the vehicle can lose the power that drives it forward, which could leave you slowing down or stopped without warning, including in traffic. A dealer will replace both the left and right rear driveshafts with new parts.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your GV60 is included. 2. Call your Genesis dealer or Hyundai customer service at 1-855-371-9460 (recall number 014G) to book the repair. 3. Have both rear driveshafts replaced — the parts and labor are free.

Affected vehicles (1)

2023 Genesis GV60

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles equipped with an all-wheel drive powertrain system. The rear driveshafts may fracture, which can result in a loss of drive power.
Safety risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the left and right rear driveshafts, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 014G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.