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Lincoln Nautilus Rear Shock Absorbers May Cause Damage
high How serious is it? About this label
A damaged rear brake hose can make it take longer to stop the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V439000 |
|---|---|
| Reported to NHTSA | Jun 23, 2023 |
| Manufacturer | Ford Motor Company |
| Part affected | Suspension:rear:shock Absorber |
| Vehicles covered | 1 model/year combination, model years 2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain Lincoln Nautilus vehicles may have rear shock absorbers that were not built correctly at the factory. Because of this manufacturing problem, the faulty shocks can end up damaging other parts nearby. This includes the rear brake hose, the rear axle half shaft, the wheel speed sensor, and the stabilizer bar end links. These are all parts located near the rear of the vehicle that can be affected if the shock absorbers are not working as they should.
What you should do
2. Contact a Ford dealer; Ford's customer service number is 1-866-436-7332.
3. The inspection and any needed repairs are free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V439000. More in how recalls work.
Affected vehicles (1)
Who to contact
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Lincoln Suspension Recalls Involving Rear Links, Bolts, Springs and Shocks · all 6 Lincoln recalls in this area
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Official notice
- Component
- SUSPENSION:REAR:SHOCK ABSORBER
- Summary
- Ford Motor Company (Ford) is recalling certain 2023 Lincoln Nautilus vehicles. The rear shock absorbers may have been manufactured incorrectly, which can result in damage to the rear brake hose, rear axle half shaft, wheel speed sensor, and/or stabilizer bar end links.
- Safety risk
- A damaged brake hose can extend the distance required to stop the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rear shocks, rear brake hoses, rear wheel speed sensor, and rear half shafts as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S32.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.