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Genesis GV60 Passenger Seat Belt May Not Fasten

NHTSA campaign 23V557000 · Reported Aug 4, 2023 · Hyundai Motor America

high How serious is it? About this label

A seat belt that fails to fasten or extend properly may not adequately restrain an occupant in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V557000
Reported to NHTSA	Aug 4, 2023
Manufacturer	Hyundai Motor America
Part affected	Seat Belts:front:retractor
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain 2023 Genesis GV60 vehicles have a problem with the automatic locking retractor for the front passenger-side seat belt. This retractor may prohibit the seat belt from fastening properly and may also prevent it from extending properly. Dealers will inspect the front passenger-side seat belt and replace it as necessary to correct the problem.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Hyundai/Genesis dealer, or call Hyundai customer service at 1-855-371-9460, to schedule an inspection.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V557000. More in how recalls work.

Affected vehicles (1)

2023 Genesis GV60

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Genesis Seat Belt Recalls Cover Exploding Pretensioners and Restraint Failures · all 5 Genesis recalls in this area

Other Genesis GV60 recalls

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Jul 17, 2025Genesis G90 and GV60 Display Screen May Failhigh
Nov 18, 2024Hyundai Ioniq 5, Ioniq 6, Genesis GV60 Charging Unit Failurehigh
Aug 7, 2024Genesis GV60, GV80 Backup Camera May Go Darkhigh
Mar 15, 2024Hyundai and Genesis EV Charging Unit Can Failhigh
Feb 1, 2024Hyundai IONIQ 5, IONIQ 6, Genesis GV60 Driveshaft May Breakhigh

All 9 GV60 recalls

Official notice

Component: SEAT BELTS:FRONT:RETRACTOR
Summary: Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles. The automatic locking retractor for the front passenger-side seat belt may prohibit the seat belt from fastening and/or extending properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Safety risk: A seat belt that fails to fasten or extend properly may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the front passenger-side seat belt, as necessary, free of charge. Owner notification letters were mailed September 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 015G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.