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Cadillac LYRIQ may not make pedestrian warning sounds

NHTSA campaign 23V682000 · Reported 2023-10-12 · General Motors, LLC

medium How serious is it? About this label

Moderately serious — pedestrians may not hear your vehicle, which raises crash risk, but the notice does not tell owners to stop driving, so you can drive while you arrange the free fix.

What's wrong, in plain English

Some 2023 Cadillac LYRIQ electric vehicles received incorrectly set-up software in the module that controls body electronics. Because of this, the vehicle may not make the warning sounds that alert people nearby that a car is approaching. Electric vehicles run very quietly, so these sounds are what pedestrians rely on to hear you coming — especially in parking lots and on sidewalks. The dealer will reprogram the module so the sounds work again.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is affected. 2. Call your Cadillac dealer or Cadillac customer service at 1-800-458-8006 (GM recall number N232422960). 3. Have the module reprogrammed — there is no charge.

Affected vehicles (1)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Summary
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds.
Safety risk
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash.
Remedy
Dealers will reprogram the BCM, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232422960.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.