Car Recall Tracker

HomeVolvoVN › 23V816000

Volvo VN and VHD trucks have wrong weight label

NHTSA campaign 23V816000 · Reported 2023-12-05 · Volvo Trucks North America

medium How serious is it? About this label

An overloaded vehicle can increase the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Certain 2024 Volvo VN and VHD trucks with size 295/75 or 385/65 Continental tires on the front axle have a sticker that lists the wrong maximum weight the front axle can carry. Because the number on the certification label is too high, the truck can be loaded past what it should safely handle. Nothing mechanical is broken — the information is simply wrong. A dealer will peel off the incorrect label and put on a correct one, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your truck is covered. 2. Contact your Volvo Trucks dealer to have the label replaced, or call Volvo Trucks customer service at 1-800-528-6586 (recall RVXX2314). 3. Get the new label installed — it is free.

Affected vehicles (1)

Who to contact

Volvoofficial Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Volvo Trucks North America (Volvo Trucks) is recalling certain 2024 VN and VHD vehicles equipped with size 295/75 or 385/65 Continental tires on the front axle. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Safety risk
An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will remove and replace the label, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX2314.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.