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Volvo VN and VHD trucks carry wrong weight label

NHTSA campaign 23V816000 · Reported Dec 5, 2023 · Volvo Trucks North America

medium How serious is it? About this label

An overloaded vehicle can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V816000
Reported to NHTSADec 5, 2023
ManufacturerVolvo Trucks North America
Part affectedEquipment:other:labels
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volvo Trucks is recalling certain VN and VHD trucks that have size 295/75 or 385/65 Continental tires on the front axle. The certification label on these trucks lists the wrong gross axle weight rating, the weight the axle is rated to carry. Because the listed rating is wrong, the truck can be loaded beyond what it should carry, and the truck does not meet the federal certification rule. Dealers will remove the label and put on a correct one, free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is covered.
2. Contact a Volvo Trucks dealer, or Volvo Trucks customer service at 1-800-528-6586, to have the label replaced (the recall number is RVXX2314).
3. The label replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V816000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volvo VN recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Volvo Trucks North America (Volvo Trucks) is recalling certain 2024 VN and VHD vehicles equipped with size 295/75 or 385/65 Continental tires on the front axle. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Safety risk
An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will remove and replace the label, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX2314.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.