Volvo Truck Passenger Seat May Not Be Secured
high How serious is it? About this label
If the seat isn't properly secured, it could shift out of place and increase the risk of injury during a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V769000 |
|---|---|
| Reported to NHTSA | Nov 15, 2023 |
| Manufacturer | Volvo Trucks North America |
| Part affected | Seats:critical Fasteners |
| Vehicles covered | 3 model/year combinations, model years 2020–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Volvo Trucks is recalling certain VN and VHD trucks because the passenger side bench seat may not be securely attached to the truck's floor. The attachment points holding the seat down may not be strong enough to keep it in place. To fix this, dealers will replace the weld nut with two nuts and a washer, strengthening how the seat is held to the floor. This repair will be done free of charge.
What you should do
2. Contact a Volvo Trucks dealer to schedule the repair (1-800-528-6586).
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V769000. More in how recalls work.
Affected vehicles (3)
Who to contact
Volvo — official Volvo recall lookup
Customer service: 1-800-458-1552
The bigger picture
- Volvo Seat Recalls Involve Loose Attachments and Head Restraint Cushions · all 3 Volvo recalls in this area
Other Volvo VN recalls
- Apr 17, 2025Volvo VN and VNL Trucks Idler Gear Detacheshigh
- Oct 23, 2024Volvo trucks' electronic control unit may misread signalshigh
- Oct 3, 2024Volvo VN Trucks Risk Unintended Accelerationhigh
- Dec 5, 2023Volvo VN and VHD trucks carry wrong weight labelmedium
- Nov 22, 2023Volvo VN Truck Accelerator Sensor Disconnection Riskhigh
- Jun 23, 2023Volvo VN, VAH Trucks Steering Fasteners May Loosenhigh
Official notice
- Component
- SEATS:CRITICAL FASTENERS
- Summary
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2019-2024 VN and VHD vehicles. The passenger side bench seat may be inadequately attached to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 210, "Seatbelt Assembly Anchorage."
- Safety risk
- The attachment points may fail, allowing the bench seat to shift and increasing the risk of injury during a crash.
- Remedy
- Dealers will replace the weld nut with two nuts and a washer, free of charge. Owner letters were mailed February 29, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2312.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.