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Volvo VN Trucks Risk Unintended Acceleration

NHTSA campaign 24V741000 · Reported Oct 3, 2024 · Volvo Trucks North America

high How serious is it? About this label

Sudden unintended acceleration increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V741000
Reported to NHTSAOct 3, 2024
ManufacturerVolvo Trucks North America
Part affectedVehicle Speed Control:throttle:throttle Position Sensor (tps)
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain 2022-2024 Volvo VN trucks, if communication on the vehicle's internal computer network is interrupted while the truck is in limp mode, the accelerator pedal signal can be read incorrectly. This can cause the truck to accelerate on its own.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volvo dealer (1-800-528-6586) to schedule a software update.
3. Dealers will update the electronic control unit software free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V741000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Volvo VN recalls

Official notice

Component
VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR (TPS)
Summary
Volvo Trucks North America (Volvo) is recalling certain 2022-2024 Volvo VN vehicles. When the Controller Area Network (CAN) communications are interrupted and the vehicle is in limp mode, an incorrect accelerator pedal signal can result in unintended acceleration. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
Safety risk
Sudden unintended acceleration can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit (ECU) software, free of charge. Owner notification letters were mailed November 26, 2024. Owners may contact Volvo Customer Service at 1-800-528-6586. Volvo's number for this recall is RVXX2408.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.