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Volvo VN trucks can speed up on their own

NHTSA campaign 24V741000 · Reported 2024-10-03 · Volvo Trucks North America

high How serious is it? About this label

Sudden unwanted acceleration is a serious crash risk, though the notice does not tell owners to park the truck, so it may stay in service until the free software update is done.

What's wrong, in plain English

On certain 2022-2024 Volvo VN trucks, the computers that talk to each other over the truck's internal network can lose communication, which puts the truck into a reduced-power "limp" mode. When that happens, the truck can read the gas pedal wrong and speed up when the driver is not asking it to. That failure also means these trucks do not meet the federal safety rule for accelerator controls. Dealers will load corrected software into the control unit at no cost.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your truck is affected. 2. Call your Volvo dealer, or Volvo Customer Service at 1-800-528-6586 (recall RVXX2408), for an appointment. 3. Have the control unit software updated — there is no charge.

Affected vehicles (1)

Who to contact

Volvoofficial Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR (TPS)
Summary
Volvo Trucks North America (Volvo) is recalling certain 2022-2024 Volvo VN vehicles. When the Controller Area Network (CAN) communications are interrupted and the vehicle is in limp mode, an incorrect accelerator pedal signal can result in unintended acceleration. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
Safety risk
Sudden unintended acceleration can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit (ECU) software, free of charge. Owner notification letters were mailed November 26, 2024. Owners may contact Volvo Customer Service at 1-800-528-6586. Volvo's number for this recall is RVXX2408.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.