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Mercedes-Benz GLC headlights aimed too high

NHTSA campaign 24V070000 · Reported Feb 2, 2024 · Mercedes-Benz USA, LLC

medium How serious is it? About this label

Headlights that are aimed too high can make it harder for oncoming drivers to see, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V070000
Reported to NHTSAFeb 2, 2024
ManufacturerMercedes-Benz USA, LLC
Part affectedExterior Lighting:headlights
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Mercedes-Benz is recalling certain GLC 300, GLC 350e, and AMG GLC43 vehicles because the headlights on these vehicles may be adjusted too high. When the headlights point too high, they can create glare for drivers traveling in the opposite direction, making it harder for those drivers to see the road ahead. Because of this, the headlights do not meet the federal safety standards that cover vehicle lighting and reflective equipment.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Mercedes-Benz dealer, or call MBUSA customer service at 1-800-367-6372.
3. The headlight inspection and adjustment are free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V070000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mercedes-Benz AMG GLC43 recalls

All 8 AMG GLC43 recalls

Official notice

Component
EXTERIOR LIGHTING:HEADLIGHTS
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
Remedy
Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.